Olympus Mascot Ollie getting into a white car with a box in the back.

Work and life can sometimes get extremely busy. Projects arise, deadlines loom, and there always seems to be something that needs to be done at the last minute. Imagine you’re scrambling to organize a last-minute event—whether it’s a parade, a big game, a product launch, or a company celebration. When suddenly, inspiration strikes, and you decide to unveil a brand-new mascot to make the occasion unforgettable.

However, your event is approaching faster than you expected, and you need a mascot as soon as possible. At Olympus Mascots, we understand that these last-minute situations are quite common in today’s fast-paced world. Because let’s face it – life can be hectic. To accommodate our customers in this scenario, we have officially introduced rush orders!

Olympus Mascot Ollie packing a box in the back of a car.

discover Olympus Mascots, known for having one of the fastest turnaround times in the industry. Our team at Olympus works diligently to create and deliver a high-quality mascot tailored to your needs within about 12 weeks of placing your order (lead times may vary). Unfortunately, your event is just weeks away.

At Olympus, we understand that last-minute situations are common because let’s face it – life can be hectic. To accommodate our customers in these scenarios, we have recently introduced rush orders!

Olympus Mascot Ollie on a forklift.

What is a rush order?

Paying for a rush order reduces our average 12-week lead time (lead times may vary) down to only six weeks from the time the order is placed. We can do this while still maintaining our standards of consistency and quality that our custom mascots have always been known for.

How is this possible?

At the beginning of every month, we adjust our mascot production schedule to include placeholders. These placeholders allow for up to three rush orders to be placed per month without affecting our current production schedule.

Now we should mention a few disclaimers:

  1. Rush order status is only available for single mascot orders. We are unable to expedite the processes of replicating, refurbishing, or cleaning an existing mascot.
  1. Mascots that are overly complex are not eligible for rush order status. For the vast majority of mascots, this is not an issue. But if you have a mascot design with a crazy amount of fur, features, or intricate designs, you should talk with one of our mascot specialists. They can determine if your mascot’s design is something we can make quickly.

 

Check out our blog on Our Top 5 Craziest Mascot Creations. The mascots in that blog are a good example of mascots that wouldn’t be eligible for a rush order status. As you’ll notice, they are quite complex!

What you need to know

Effective communication is crucial for making rush orders possible. We need dedication and responsiveness from you to make a rush order possible. To ensure your preparations go smoothly and the process is expedited, here are some key points to keep in mind:

Order Placement: It’s essential to note that the six-week timeline begins once the order is officially placed. This is different from submitting a “Mascot Costume Quote” form on our website. To place an order, we require design and material approvals, a signed contract, your “in-hands” date, and a 100% down payment.

Sketches: Our talented team at Olympus Mascots can help design a mascot that truly embodies your brand. This process involves considerable back-and-forth communication and revisions, which can take time depending on the number of changes made. For rush orders, please come prepared with an already-established design, including specific details, pantone colors, and brand guidelines. While we can certainly provide input, having a well-developed design will streamline the process, allowing us to get approvals quickly

Olympus employee creating a mascot sketch of a moose.

Materials: When selecting fabric and color, we generally like to send multiple samples for you to review in person. To accommodate a rush order, we prefer to send photos of the materials via email. Although you will not physically have the samples in hand, our knowledgeable sales and production team can help you choose from over four hundred different fabrics we have in stock and match colors to your brand. If receiving a physical sample is important to you, we can arrange for overnight shipping at your expense, but please note that this may add time to the overall process.

Communication: Open communication is KEY to the success of the rush process. Before we can place your order, we need a lot of information and approvals from you. The speed at which we receive this information impacts how quickly we can place the order and initiate the six-week timeline. We typically request your responses within 24-48 hours to facilitate this process. By keeping these points in mind, we can ensure a smoother and faster experience for your rush order.

Overview

Making a custom mascot requires a lot of planning, time, and craftsmanship. Providing an Olympus Mascot level of quality while getting your mascot to you as quickly as possible is skill within itself. Below is our general timeline with all the steps it takes to create a mascot.

Up until the “create” phase, how quickly we can progress through the process mostly depends on how fast you can move. That’s why it’s important to come to us with as much information and preparation as possible. From there, we adjust our schedule to expedite your order and get your mascot in your hands ASAP.

With a few adjustments to our process and some help from you, we can outrun the clock and give you the mascot you want within the time you need it.

Time line of the mascot creation process at Olympus.

Need your mascot ASAP? We can help you out!

Please click here or fill out the form below to speak with one of our mascot experts!

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